Frequently Asked Questions

What is Our Job Completing Time?

The standard job completion time art our company is 8-10 working days after the final and formal approval detailed designs and other specifications; but the exceptions to our schedule can be made upon the request of urgent jobs.

Can we get the faster shipment as against the standard shipment time?

Yes; we may make and deliver shipment within 6-8 working days but at some additional charge.

Can we get completely customized printing job for our art piece?

Yes; this is part of our professional expertise to provide the completed printing jobs, up to your satisfaction, for your art pieces or as our your design.

How the make believe that finished printing task will be Exactly the Same as per my design?

For the printing job, we need flat and 3d print out of the digital nature. Then, we will make the printing exactly the same as the flat and 3d proof. Similarly, for the huge print out orders, we will send you a physical sample to you in order to ensure that the printout will be as per the client requirements.

Do we ship outside UK?

We also deliver and ship to our customers even in USA, Canada and Australia.

What is the quality of the stock we use for printing for you?

We understand that we need the finest stocks for the finest work. So, is our stock for which we don’t compromise upon the stock which is not below the best one.

Can I get printing at the wholesale rate?

If you are willing to get the whole sale printing or to resell the printed products, we offer the different rates for the same which are substantially lesser than the normal rates.

Which International or local payment mechanism we offer?

For the local and international settlement of accounts, ee accept Visa, Master, Amex, Discover, Check or PayPal as tools.

What cutting and printing processes we commonly apply?

Our printing facility professionals excels in the usage and application of cutting edge offset, digital and screen printing processes to get the top quality printing job.

What file type and specifications we require for printing specimens?

To print for you, as per your requirements, we require you to provide us the files in psd, pdf or ai format with minimum 300 dpi.

How to order All Custom Boxes for the printing?

To place the order is an easy step rather a click away. If you need help in the graphic design, our team of professionals can support you as well.

How to process my order?

To follow your order, just follow the following steps:

  1. Submit your request for the quotations for the rates.
  2. Upload your artwork at our interface or email us.
  3. Approve the digital proof, send by us, as final draft before printing.
  4. Once confirmed payment is received at our end, our team will start working upon your order.

Can we order for the specific wholesale quantity and the timeline for the order?

We are ever ready to serve all types of clients falling in their diverse needs. To handle your more than normal bigger order, just convey your delivery deadlines and other details. These specifications will help you to provide you the best service and within the specified time.

If need be, how can I talk to your Customer Service Representative?

It is easy! Just contact our marketing team by the CSR, via email, phone or web-based chat; depending upon your convenience. As for us, the customer service is the our first priority, our team will attend to any call from side, quickly and promptly.

DIDN'T FIND THE ANSWER?

If You Have Any Questions Or Require Further Assistance, Please Contact Our Customer Service Team Between 8.00am And 7.00pm BST, Monday-Friday

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